TERMS AND CONDITIONS
A lot of minerals are toxic, like a lot of natural things are. A lot of plants and seeds can kill you when you eat them.
This website is meant for mineral collectors who know the danger of some minerals. When the mineral is considered extremely dangerous, I will mention it. But for less dangerous minerals, there will be no extra warning.
When you want to buy minerals for your kids, alsways contact me first, so I can tell you whether they are suitable for kids or not.
Keep these minerals away from children and pets and it's recommended to store them in closed boxes:
Antimonite / Stibnite
Chrysotile (very dangerous)
Tremolite (very dangerous)
Mercury (extremely dangerous)
ALWAYS WASH YOUR HANDS AFTER HANDLING MINERALS WHEN YOU ARE NOT 100% SURE THEY ARE SAFE.
Colors of the minerals may vary, depending on the type of screen, the device, the angle and resolution you are using. So please be aware of the fact that the real color might be different than shown on your screen
DELIVERY TIME: I will ship your order usually within 2 working days (often even within 1 working day), but, due to circumstances beyond my control, it can take up longer. I will always inform you when shipping your order is not possible within 2 working days.
These costs are depending on weight and country. You will see the costs in your shopping cart before you actually order. or have to pay. When you live in Europe, you often have more than one choice. When the shipping costs are too high for you, just cancel the order before payment.
I always pack the minerals with the utmost care, but if there is any damage, please take pictures of the damage and send the pictures to me.
Without any proof of damage I can't refund you the purchase price.
RETURNS AND CANCELLATIONS
I gladly accept returns and cancellations within 14 days
Ship items back within: 14 days of delivery
Request a cancellation within 8 hours of purchase (otherwise your order might be already shipped)
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value
When you are not satisfied, please contact me . I will do the utmost to solve the problem
When you purchase an item in my shop, or you ask me a question, I get some personal information about you, like your e-mail adress and/or your address and/or your telephone number.
I only use this information to send you the order you made or to answer your questions.
I will keep this information in my records for about 2 years. If you want that I remove your information earlier, just ask me and I will remove it immediately.
I will never share the information I got from you with anyone else.
I will share your address with the shipping company or the postal service in my country, but just to deliver your order.
I will not send you any marketing e-mails, unless you allowed me to do that.
For any questions, contact me at firstname.lastname@example.org